FAQ
Practical answers for visits, pickup windows and workshops.
The storefront is small, so most questions are about timing, group size and whether something can be set aside before arrival. These are the answers we give most often at the counter and by email.
Do I need a reservation for a tasting flight?
Walk-ins are welcome when tables are free, but the quietest way to visit is to reserve by email for weekday afternoons or Saturday mornings.
Can I buy tea without staying for service?
Yes. Pantry pickup is part of the daily flow, and the front shelf is arranged for short visits when you already know what you need.
Do you ship orders?
The site is focused on the physical storefront. Shelf lists are updated online, while remote and wholesale requests are reviewed case by case during business hours.
Are allergens listed for pantry goods?
Major allergens and storage notes are kept on each product card in the shop. Ask before visiting if you need a detailed ingredient overview prepared in advance.
Can you help choose tea for a gift?
Yes. The easiest route is a short note about budget, caffeine preference and whether the recipient prefers softer floral cups or stronger breakfast styles.
Do workshops suit beginners?
They do. Sessions are built around ordinary kettles, practical ratios and repeatable techniques rather than specialist gear.
What payment methods are accepted?
Counter sales accept the usual card and mobile wallet options, and event confirmations are handled directly once a date is agreed.
How often does the catalog change?
Core shelf items stay in place for a season, while featured teas rotate more slowly than the average cafe menu so repeat visits remain familiar.